Our Store Policies
Refund Policy
We founded You're Growing on Me with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience.
If one of our products should arrive damaged please contact us within 24 hours with a photo of the damaged product and we will refund or replace. Due to the nature of plants and their fragility we cannot guarantee them for damage beyond our control such as mishandling by courier and being stuck in the depot. However, we pride ourselves on our packing and know how heart breaking it is to receive a plant damaged in transit so we will always do as much as we can to put it right. If you have any concerns please contact me.
All refunds exclude shipping costs
Shipping Policy
Free local pick up by arrangement
Local (Hawkes Bay up to 50km) $5 (free on orders over $80)
North and South Island $12
North and South Island rural $15
(Free shipping on all orders over $150).
Due to covid some may experience longer than expected shipping times.
Plants are shipped on Mondays and Tuesdays only. Everything else ships Monday to Friday.
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